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Frequently Asked Questions

Q. What payment methods do you accept?

Ans. We accept bookings paid for via: stripe, credit card/debit card, paypal or cash.

Q. If my flight has been cancelled then what should I do?

Ans. If your flight is cancelled please Email our customer support team on Great Britain Cars or call our management team directly.

Q. Do you offer memberships or loyalty programs?

Ans. Yes, regular customers can benefit from our loyalty program Details and sign-up options are available on our website

Q. Do you provide the service from Luton airport to Liverpool?

Ans. Yes, we provide the service from Luton Airport to Liverpool.

Q. How do I know the estimated time of arrival (ETA) of my booked vehicle?

Ans. Once your booking is confirmed, you'll receive a notification with the vehicle details and its ETA You can also track the vehicle in real-time through a link provided in the confirmation email

Q. Can I make a booking If I cannot know about the booking system?

Ans. Yes, you can directly call us and there is also a chat option on our website so you just provide us some information related to your booking and our customer care staff is 24/7 ready to assist you.

Q. Can I get a vehicle with enhanced accessibility features?

Ans. Certainly We cater to all passengers, including those needing additional accessibility features Indicate your needs during booking for the best experience

Q. Is Great Britain Cars a certified company?

Ans. Absolutely! We proudly operate under Licence Number 009659 sanctioned by the esteemed Transport for London Taxi & Private Hire Operator This isn't merely a number but an assurance of the high-quality service we offer

Q. Do you provide special discounts to your new customers?

Ans. Yes, we provide upto 5% discount to our new customers.

Q. Can I request a quiet ride?

Ans. Certainly If you prefer minimal interaction and a quiet journey, please mention this during the booking process, and we'll inform the driver

Q. Can I split the fare with my fellow passengers?

Ans. While we don't have an in-built fare-splitting feature, you can handle the split manually with your fellow travellers after processing the total payment

Q. Do you offer hourly bookings?

Ans. Yes, we offer hourly bookings for those who need the vehicle at their disposal for an extended period

Q. Do you provide long-distance transfers, say, to other cities in the UK?

Ans. Indeed, Great Britain Cars offers long-distance services to various cities and destinations in the UK

Q. How do you ensure the quality of your drivers?

Ans. We have a rigorous selection process Apart from mandatory background checks and driving tests, our drivers undergo training in customer service, safety, and local geography

Our Clients Testimonials

Great pick ups

They jolt of energy on the specific time. They give totally best.

Donald

Key booking

Key booking and the driver was on time , careful and strong.

Moore

Best servive

The vehicle is by and large around remained mindful of and cleaned . It was especially fair.

Perez

Solid and kind

The driver was entirely dependable, supportive and kind .His way of behaving was simply delightful.

Hannah

Reliable

The driver was very reliable, helpful and kind .His behaviour was just adorable.

Michael

Chief drive administration

They are best in UK. They are giving chief drive administration.

Kevin

Executive commute service

They are best in UK. They are providing executive commute service.

David

Easy approach

Booking of Great Britain Cars cab is easiest and totally satisfying.

Daniel

Punctual

The driver was so punctual and reached in proper time which was so good.

Elizabeth

Solid and kind

The driver was no question, areas of strength for solid kind .His way to deal with acting was simply awesome.

Wright

Great cab

Great cab and awesome cab service. Comfortable seats each and every thing they are providing.

Richard

Surprising assistance

It is astoundingly incredible assistance and it's likewise dependable and on time generally. I'm truly astonished by it.

Clark

On time

Easy booking and the driver was on time , courteous and helpful.

Samuel

Extraordinary cab

Extraordinary cab and magnificent can support. Agreeable seats every single thing they are giving.

Nancy

Amazing help

It is astoundingly unbelievable help and it's moreover reliable and on time by and large. I'm genuinely dumbfounded by it.

Brown

Safe

Great Britain Cars cab is mostly safe cab. One can travel secure with them.

John

Reliable

The driver was so reliable and shown up at in authentic time which was so fantastic.

Abigial

Good pick ups

They pick me up on the exact time. They provide absolutely best.

Adams

Dependable service

The driver was so dependable and appeared at in credible time which was so awesome.

Smith

Shocking skill

Astoundingly fit and trustful drivers they have . We will utilize this later on.

Lopez