Great Britain Cars Terms of Service

Overview:

Welcome to Great Britain Cars. This document serves as a guide to the key terms and conditions of our service. Our aim is to ensure clarity and provide our clients with a thorough understanding of their obligations and entitlements while using our services.

1. About Us:

2. Reservation Agreement:

  • When you reserve a service with Great Britain Cars, you automatically agree to these terms. Your booking is officially confirmed upon receiving a confirmation email from us.

3. Policy on Cancellations and Refunds:

  • Cancellation Timing: Full refunds are available for cancellations made within 12 hours prior to the scheduled pickup.
  • For cancellations within 12 hours of pickup, refunds are typically not available, except in cases where flight cancellations are confirmed.

4. Our Pricing Commitment:

  • We promise fixed pricing at the time of your booking confirmation. This is part of our dedication to transparent and fair pricing practices.

5. Guidelines for Child Safety:

  • Adhering to UK Government Guidelines, we facilitate travel for children and infants without mandatory car seats. Should you require specific car seats, a supplementary charge of £15 per seat will be applied.

6. Selecting the Right Vehicle:

  • It is the customer's responsibility to choose a vehicle that meets their passenger and luggage requirements. Our extensive fleet is designed to meet diverse needs, and we are committed to addressing any vehicle mismatch promptly.

7. Handling Lost Items:

If any personal belongings are left in our vehicles, we initiate immediate actions to return them to their rightful owner and store them safely until claimed.

We encourage our esteemed clients to familiarize themselves with these terms for a seamless and enjoyable experience with Great Britain Cars.

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Our Clients Testimonials

Person

Upkeep

The vehicle is all around kept up with and cleaned . It was exceptionally fair.

star star star star star
Person

Solid and kind

The driver was entirely dependable, supportive and kind .His way of behaving was simply delightful.

star star star star star
Person

Punctual

The driver was so punctual and reached in proper time which was so good.

star star star star star
Person

On time

Easy booking and the driver was on time , courteous and helpful.

star star star star star
Person

Key booking

Key booking and the driver was on time , careful and strong.

star star star star star
Person

Dependable

The driver was so dependable and arrived at in legitimate time which was so great.

star star star star star
Person

Reliable

The driver was so reliable and shown up at in authentic time which was so fantastic.

star star star star star
Person

Excellent cab service

I am really inspired by this Great Britain Cars cab service. It's a best platform.

star star star star star
Person

Shocking skill

Astoundingly fit and trustful drivers they have . We will utilize this later on.

star star star star star
Person

Simple booking

Simple booking and the driver was on time , respectful and supportive.

star star star star star
Person

Fair credits

It has fair credits, kind , wonderful ,conversational and unimaginably strong driver.

star star star star star
Person

Fair attributes

It has fair attributes, kind , pleasant ,conversational and unbelievably solid driver.

star star star star star
Person

Reached on time

Due to this amazing cab service. We got our destination on the time.

star star star star star
Person

Chief drive administration

They are best in UK. They are giving chief drive administration.

star star star star star
Person

Reliable

The driver was very reliable, helpful and kind .His behaviour was just adorable.

star star star star star
Person

Cleanliness

The vehicle is generally around stayed aware of and cleaned . It was particularly fair.

star star star star star
Person

Great service

It is very great service and it's also reliable and on time always. I am really impressed by it.

star star star star star
Person

Trustworthy

The driver was so trustworthy and showed up at in valid time which was so great.

star star star star star
Person

Best rates

They are also economically best as well. They have very reason able rates.

star star star star star
Person

Solid and kind

The driver was no question, areas of strength for solid kind .His way to deal with acting was simply awesome.

star star star star star

Frequently Asked Questions

Q. How do I know the final fare before confirming the booking?

Ans. Our transparent pricing system ensures you see the final fare, with no hidden charges, before confirming your booking

Q. How do I provide feedback about my journey?

Ans. Your feedback is valuable After completing your journey, you'll receive an email with a feedback link, or you can directly share your experience on the Great Britain Cars website

Q. Do you offer memberships or loyalty programs?

Ans. Yes, regular customers can benefit from our loyalty program Details and sign-up options are available on our website

Q. Are there any refreshments provided during the journey?

Ans. While refreshments aren't standard, certain premium vehicle classes may offer this feature If you have specific requests, please mention them during booking

Q. How are lost and found items handled?

Ans. If you leave behind any belongings, please contact our helpline immediately We'll coordinate with the driver to ensure the item's safe return

Q. If I have lost something in your car then how do I get it back?

Ans. Please email us with your booking number or journey information and we will reply as soon as we can.

Q. What safety measures do you have in place for nighttime transfers?

Ans. Safety is our utmost priority All our vehicles are equipped with GPS tracking, and our drivers undergo rigorous background checks Additionally, we ensure regular vehicle inspections for optimum safety

Q. Can I book recurring rides in advance?

Ans. Yes, for customers needing regular services, such as daily commutes, we offer an option to schedule recurring rides in advance

Q. Are there any hidden fees I should be aware of?

Ans. Transparency is our policy All charges are clearly mentioned during the booking process Any potential additional costs, like wait time or extra stops, will be communicated upfront

Q. How environmentally friendly are your vehicles?

Ans. Our fleet includes a range of eco-friendly vehicles, with many being hybrids or fully electric We're committed to reducing our carbon footprint

Q. Are tips included in the fare?

Ans. Tips are not included and are left to the discretion of the passengers

Q. How do you calculate fares for longer journeys?

Ans. Fares for extended routes are based on distance, vehicle type, and any additional services requested You can get an estimated fare by entering your journey details on our website

Q. Can I book multiple vehicles at once?

Ans. Certainly For larger groups or events, you can reserve multiple vehicles through our booking platform or by reaching out to our customer service team

Q. How does the airport meet-and-greet service work?

Ans. Our driver will meet you in the arrivals area, holding a card with your name, ensuring hassle-free identification and a smooth pickup process