Taxi and minicab London cheap airport transfers at Great Britain Cars
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CALL FROM OUTSIDE UK: 0044 20 3006 6550
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LICENCE NO. 009446

Terms & Conditions

Terms and Conditions


Registered in England & Wales No. 10194144



Vehicle Type

It is the passenger's responsibility to ensure that they order the correct

type of vehicle in order to carry the numbers of passengers and luggage.


Prices quoted and paid are for passengers being ready to travel at

the booked time.

Phone Bookings

All phone bookings are taken with great care and detailed attention to

ensure accuracy is maintained. Some of the bookings may be recorded

for training and verification purposes.

We will not be held liable for any incorrect information provided by third party.

Booking Confirmations

We will send e-mail confirmations to all of our passengers, provided

they have included a valid e-mail id with their booking. This will include

phone bookings as well as web bookings.


Payment can be made by following methods:

1. To the driver Cash/Credit/Debit card (Master/Visa). Payment to driver by card will be 10% additional surcharge. (There is no surcharge paying by cash to driver).

2. Prepay in advance by Credit/Debit Card online or calling our office. There is no surcharge paying in advance by Credit/Debit Card.

3. PayPal using online web or by link. (The surcharge will be applied)

4. We accept Amercian Express Card only via PayPal.

Fraud Prevention

To protect our drivers and passengers safety we have implemented

a random installation of security cameras in our cars.

Any online credit/debit card bookings will be subject to verification and

passengers may be asked to provide ID with the credit/debit card.

Waiting Time Charges

All pickups from the airports and cruise ports are allowed 1 hour free

from the landing time/docking time. Any further waiting time will be

charged at 25p per minute (minimum £2.50). Flight delays are exempt

from this charges.

Pickups from home, hotel, offices and other venues are allowed 5 minutes

from the actual booked time, thereafter 25p per minute (minimum £2.50)

will be added to the fare quoted.

Additional Passengers and Luggage

Additional passengers and luggages may be added with the permission

of Great Britain Cars control to the car ordered but not exceeding the

numbers per vehicle type ordered.

Additional Drop offs and Pick ups

Additional drop offs and pickups will be charged per mile with a minimum

fee of £5.00 per diversation.

Booking Cancellations

A booking can be cancelled in advance by giving 12 hours notice. A fee

of £6.00 will be deducted for any pre paid transfers which are cancelled.

For cash bookings there will be no charges applicable for cancellations

notified prior to 12 hours of the pick up time.

Any booking made on the basis of paying cash to the driver secured with

a credit card or debit card will be charged the full fare in the event of

cancellations notified under 12 hours.

All pre paid booking cancellation notified under 12 hours will not be refunded.

Missed Flights

If the passenger missed a flight this information must be informed

to us immediately so that we will notify the driver not to enter the airport

for that pick up. If the journey was pre paid it will be refunded after

deducting £6.00 for bank charges. However if the passenger wishes to take

a later flight we will provide the service at no extra cost.

No Show

No show is defined as follows: If passenger books a private hire car

with us and failed to meet the driver on pick up time, this will include home,

hotel and other private address.

This will include wrong date wrong time bookings.

If a passenger books a pick up from an airport and fails to meet the driver

in the arrival hall.This means that the driver will wait in the arrival hall up to

1 hour 30 mins from flight landing time and if the passenger fails to meet

within this time limit or make contact to inform their status at the airport

will be considered as a no show.

All bookings prepaid by a credit or debit card will not be refunded in the

event of a no show.



Refunds will be issued on the Following Grounds:

  • Booking prepaid with a credit card or debit card and cancellation notified 12 hours prior to the actual  pick up time.
  • If the  passenger missed the flight and informs us in advance either by email, text or via phone and obtains a cancellation number.

All cancellations  are subject to minimum fee of £6.00

No refunds will be issued for the following:

  • Cancellations notified under 12 hours
  • If the passenger books the PHV for a wrong date, wrong filght number and other misleading information.
  • If the passenger leaves the pick up point with out informing us for any reason whatsoever.
  • Once passanger used the Service no refund will be consider in any case.


The driver will take the route to a destination by considering the following

facts: the traffic, time, road closures, diversions.


The company accept no liability for the following: Severe traffic delays

, road closures, extreme and poor weather conditions and unconfirmed transfers

that's without booking Ref No

Special Fares

Our Prices will be Double then Normal Fare on the following dates; 25th, 26th,

and 50% extra on 31st December and 1st January. This is due to limited drivers available for

work during seasonal periods and we accept only "Prepaid Transfer" for these

days to secure the booking.

Please note that we provide child seats as a courtesy service. Whilst we

make every effort to ensure child seats are available, we cannot

gurantee, suitability for your child, or availability for your journey.

Usage of child seats is entirely at the passenger's discretion, and we cannot

be held responsible or liable for their usage. 

  • All airport pick up there is £6 surcharge to cover upto 30 minutes of car parking.
  • London Stansted & Luton airports have £3 drop off surchage.
  • Free waiting time 45 minutes after flight landing.
  • No waiting charge if flight is delayed, we monitor all flights.
  • Fixed prices - no hidden charges.
  • Free meet & greet - On time pick up guaranteed.
  • Modern, clean & comfortable cars, with latest GPS technology.
  • Polite & helpful drivers - safe, reliable & secure journey.
  • 24/7 365 days customer service by web chat, email and telephone.

Clients Testimonials

Absolutely brilliant taxi service


I wanted to write to you to tell you how absolutely brilliant was yesterday - private Great Britain Cars taxi having picked me up at 4pm from Heathrow airport yesterday and getting me home at 1.30am this morning.

The driver kept his sense of humour throughout, keeping calm and always smiling when many people would not. Even as the night wore on and he was clearly very tired, he didn't complain once and his driving was excellent. At times, the situation was quite scary with cars and lorries skidding all over the A23 as the road just turned into one big ice skating rink but we didn't skid once; and having had a very serious car accident 30 years ago, I am quite an anxious passenger but I felt completely safe.

I have always been impressed by the professionalism of your drivers but now even more so. I do hope he got home ok as I was worried that he then had to drive all the way back and goodness knows how long that took. I am ever so grateful to Great Britain Cars.

5/ 5 Stars

March 26, 2015

Excellent arrangements

The excellent taxi arrangement made by Great Britain Cars with the transfer from London Gatwick Airport to the hotel when we arrived and with the pick-up and transfer back to Gatwick Airport for our departure. We will certainly use you again.

Once again thank you for helping to make our holiday so enjoyable.

5/ 5 Stars

December 12, 2014

Very impressive service

"We were very impressed with the Stansted airport transfer service pre-booked online on your website. Even though our flight was delayed about 6 hours, it was wonderful to see your representative waiting to take us to our hotel. I would definitely use your company again."

5/ 5 Stars

June 06, 2014